Managed services that keep critical systems running

24/7 proactive monitoring, incident management and continuous improvement across your entire IT estate. We keep mission-critical systems running.

Capabilities

24/7 service desk & incident response

Round-the-clock service desk and incident response for mission-critical estates.

Proactive monitoring

Infrastructure monitored proactively so issues are found and fixed before they become incidents.

Patch management & vulnerability scanning

Structured patching and vulnerability scanning to keep your estate current and defensible.

Service level management

SLA-backed delivery with regular service reporting and continuous improvement.

On-site end-user support

Face-to-face Tech Bar operations, meeting room AV support and new starter provisioning, delivered on site.

Database & infrastructure support

24/7 Oracle Database Appliance infrastructure support, including OEM monitoring and annual software patching.

Built for environments where failure is not an option

One partner, many services

Proven running a broad portfolio of services under a single multi-year agreement for a blue-chip manufacturer.

24/7 coverage

Support for managed service clients around the clock, beyond our standard office hours.

Seamless handover

Projects transition into managed services with documentation, training and knowledge transfer.

Related projects

★ Client Case Study

Shawpak: emergency response to managed service

A manufacturer called us with their main server down and no contract in place. We had two engineers on site within the hour, restored the business inside 24 hours, rebuilt the server platform and network, then took on a twelve month managed IT support agreement.

Read the case study →

Combined Service Agreement

A multi-year, multi-service agreement covering a broad portfolio of services, including application management for business-critical systems and 24/7 coverage.

Tech Bar & Meeting Room Operations

Full management of face-to-face Tech Bar support across multiple on-site locations plus a mobile service covering remote secure sites nationally.

View all projects →

Need a partner to run it, not just build it?

From service desk to full estate management, let us take it from here.

Get in Touch →

Related services

Network Installations

Explore →

Security, Access Control & CCTV

Explore →

Application Development

Explore →