Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Careers

Your career starts with Alton Valley

"Joining Alton Valley was one of the best career moves I've ever made. From day one, I was welcomed into a supportive, collaborative environment where my ideas are valued, and my growth is encouraged."
Jay Shergill
Service Engineer

Our Benefits

Private Health Care

Your health and well-being matter to us. That’s why we provide comprehensive private health insurance, ensuring you have access to the best healthcare options when you need them most (T&Cs apply.)

Exclusive Online Discounts

We understand the importance of work-life balance, and that includes enjoying the little things. As part of the Alton Valley team, you’ll have access to exclusive discounts at a variety of online shops, flights, making it easier to treat yourself or your loved ones.

Collaborative Working

We foster a workplace where teamwork is at the heart of everything we do. Collaboration isn’t just encouraged; it’s embedded in our culture. You’ll have the chance to work with skilled colleagues across different disciplines, ensuring every voice is heard and great ideas come to life.

Our Story

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Current Opportunities

Technical Project Support

Job Types: Full-time, Permanent.
Pay: £30,000-£35,000 per year.
Schedule: Monday to Friday.
Work Location: In person.

About the Job

Alton Valley is looking for an experienced and proactive Technical Project Support to join our team. In this role, you will bridge the gap between technical support and project execution, ensuring the successful implementation and maintenance of IT solutions. You will be responsible for supporting complex technical projects, coordinating with internal teams and clients, and ensuring the smooth delivery of IT services. This role is ideal for someone with strong technical expertise and a keen eye for project coordination, seeking to advance beyond traditional support roles.

Roles and Responsibilities

  • Support technical project planning and execution, assisting with system implementations and upgrades.
  • Provide advanced troubleshooting and issue resolution for Linux and Windows environments.
  • Assist in configuring, monitoring, and maintaining IT infrastructure, including networking and security components.
  • Work closely with project managers, engineers, and stakeholders to ensure technical project requirements are met.
  • Document technical processes, configurations, and best practices for internal and external stakeholders.
  • Perform system administration tasks, including user management and security configuration.
  • Support technical documentation and knowledge sharing across teams.
  • Identify opportunities for service improvement and contribute to technical innovation.
  • Assist in technical training and mentoring of junior support engineers.
  • Participate in an on-call rota to provide 24/7 support, responding to critical issues and ensuring service continuity.
Essential Skills and Experience
  • 3+ years of experience in IT support, systems administration, or a similar technical role.
  • Proficiency in both Linux and Windows environments.
  • Strong networking and database administration skills.
  • Familiarity with IT security principles and best practices.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication skills with the ability to interact with technical and non-technical stakeholders.
  • Ability to work independently and manage multiple tasks effectively.
  • Comfortable with on-call support and responding to incidents outside of standard working hours.
  • Willing and eligible to achieve a minimum of SC clearance due to the secure nature of this position. Further information about clearance eligibility can be found here: https://www.gov.uk/guidance/security-vetting-and-clearance
Desirable Skills
  • Experience with containerisation tools such as Docker, Podman, or Kubernetes.
  • Familiarity with cloud environments (AWS, Azure, or Google Cloud).
  • O365 administration, including Intune and SharePoint.
  • Knowledge of virtualisation technologies (VMware, Hyper-V).
  • Experience in scripting and automation (Python, Bash, or PowerShell).
  • Exposure to ITIL best practices and service management frameworks.

What We Offer

  • Salary £30,000-£35,000 dependent on experience.
  • Additional compensation for on-call support.
  • Private health insurance.
  • 20 days annual leave, plus bank holidays, with an additional day added for every year of service.
  • Access to perks and discounts at retailers, restaurants, and cinemas.
  • Share scheme.
  • Opportunities for professional development and certifications.

Application Questions

  • Are you eligible to achieve an SC clearance (details on eligibility here: https://www.gov.uk/government/organisations/united-kingdom-security-vetting). In order to qualify, you must have resided in the UK for the last 5 years.
  • Are you able to commute to Derby daily for the role?

Ready to take the next step in your career? Apply today and join Alton Valley in delivering innovative IT solutions for mission-critical environments!