Careers
Your career starts with Alton Valley
Our Benefits
Private Health Care
Your health and well-being matter to us. That’s why we provide comprehensive private health insurance, ensuring you have access to the best healthcare options when you need them most (T&Cs apply.)
Exclusive Online Discounts
We understand the importance of work-life balance, and that includes enjoying the little things. As part of the Alton Valley team, you’ll have access to exclusive discounts at a variety of online shops, flights, making it easier to treat yourself or your loved ones.
Collaborative Working
We foster a workplace where teamwork is at the heart of everything we do. Collaboration isn’t just encouraged; it’s embedded in our culture. You’ll have the chance to work with skilled colleagues across different disciplines, ensuring every voice is heard and great ideas come to life.
Current Opportunities
Technical Support Engineer
Job Types: Full-time, Permanent.
Pay: £25,000-£29,000 per year.
Schedule: Monday to Friday.
Work Location: In person.
About the Job
Alton Valley is seeking a motivated and skilled Technical Support Engineer to join our team. In this pivotal role, you will deliver IT solutions and support to our clients, tackling a range of technical challenges—from systems administration to network troubleshooting. Your expertise will ensure IT services are delivered with excellence.
About Alton Valley
Founded in 2009, Alton Valley has grown into a trusted leader in network and security solutions. We specialise in providing cutting-edge, secure infrastructure for mission-critical environments, helping our clients safeguard their most critical assets with the highest levels of protection.
At Alton Valley, teamwork is at the heart of everything we do. Collaboration isn’t just encouraged; it’s embedded in our culture.
Roles and Responsibilities
Perform basic system administration tasks on Linux and Windows servers, such as creating users and configuring secure logins.
Support users via RDP, SSH, and assist with OS updates.
Diagnose and resolve network and database issues at a basic level.
Apply IT security best practices in daily operations.
Provide outstanding customer support, addressing queries and troubleshooting issues effectively.
Collaborate with the team to solve complex problems and think creatively under pressure.
Identify and escalate opportunities for process improvements.
Essential Skills and Experience
Experience with Linux and Windows operating systems and server environments.
Basic networking and database knowledge.
Solid understanding of IT security principles.
2+ years of experience in 1st Line Support or a similar role, with a strong focus on customer service.
Strong problem-solving skills and ability to work under pressure.
Comfortable working both independently and collaboratively as part of a team.
Willing and eligible to achieve a minimum of SC clearance due to the secure nature of this position. (Further information on eligibility: SC Clearance Guidance)
Desirable Skills
Experience with containerisation tools such as Docker, Podman, or Kubernetes.
Knowledge of database migration and backups.
Office 365 administration, including user setups, group management, and Intune.
Familiarity with VMware and virtual machines.
SharePoint administration and page setup.
What We Offer
Salary: £25,000-£29,000 (dependent on experience).
Benefits:
Private health insurance.
20 days annual leave, plus bank holidays, with an additional day added for every year of service.
Access to perks and discounts at retailers, restaurants, and cinemas.
Share scheme.
Enhanced maternity leave.
Sick pay.
Free on-site parking.
Opportunities for growth and professional development.
Application Questions
Do you have 2+ years of experience in 1st Line Support?
How many years of experience do you have with Linux and Windows operating systems?
Are you eligible to achieve SC clearance? (Details on eligibility: SC Clearance Guidance)
Ready to take the next step in your career? Apply today and join Alton Valley in delivering innovative IT solutions for mission-critical environments!
IT Project Manager
Job Types: Full-time, Permanent.
Pay: £40,000-£48,000 per year.
Schedule: Monday to Friday.
Work Location: In person.
About the Job
We are seeking an accomplished IT Project Manager to join our dynamic team. In this role, you will oversee the planning, execution and delivery of complex IT projects. You’ll work closely with cross-functional teams to ensure projects are completed on time, within budget, and meet high-quality standards.
About Alton Valley
Founded in 2009, Alton Valley has grown into a trusted leader in network and security solutions. We specialise in providing cutting-edge, secure infrastructure for mission-critical environments, helping our clients safeguard their most critical assets with the highest levels of protection.
At Alton Valley, teamwork is at the heart of everything we do. Collaboration isn’t just encouraged; it’s embedded in our culture.
Roles and Responsibilities
Lead and manage end-to-end IT projects, ensuring alignment with business objectives
Define project scope, objectives, and deliverables in collaboration with stakeholder
Manage project resources, budgets, and timelines to ensure successful delivery
Coordinate internal and external teams, fostering collaboration and communication
Ensure deliverables meet quality standards and stakeholder expectations
Monitor project performance, identifying risks and implementing mitigation strategies
- Communicate project status updates, risks and issues to senior management
Essential Skills and Experience
Bachelor’s degree in Business Administration, Computer Science, Engineering or related field (PMP or PRINCE2 certification is a plus)
Proven experience (4+ years) as a Project Manager, managing multiple concurrent projects
Strong knowledge of project management tools and methodologies (e.g. Agile, Waterfall)
Exceptional leadership and organisational skills
Excellent communication, negotiation and stakeholder management abilities
Comfortable working both independently and collaboratively as part of a team.
Willing and eligible to achieve a minimum of SC clearance due to the secure nature of this position. (Further information on eligibility: SC Clearance Guidance)
What We Offer
Salary: £40,000-£48,000 (dependent on experience).
Benefits:
Private health insurance.
20 days annual leave, plus bank holidays, with an additional day added for every year of service.
Access to perks and discounts at retailers, restaurants, and cinemas.
Share scheme.
- A supportive and innovative work environment
- Opportunities for professional development to grow and advance your career
- Enhanced maternity leave.
Ready to take the next step in your career? Apply today and join Alton Valley in delivering innovative IT solutions for mission-critical environments!